Dear Patients,

In light of the COVID-19 pandemic and following national guidance, we have been forced to reduce services significantly at Sharrow, Advent and Springfield dental practices. Routine check-ups, treatments and hygiene appointments will be postponed for the foreseeable future but we will still be taking measures to ensure that our patients have their urgent dental care needs addressed.

In the unfortunate event that you are experiencing an oral or dental problem, please refer to the resources on this page and the following guidance regarding dental emergencies:

  • If your dental problem represents a life-threatening emergency, e.g. airway restriction or vision changes due to rapidly increasing swelling around the throat or eye; or trauma to the head, neck or face that has resulted in a loss of consciousness then please contact 111 immediately to access emergency medical attention.
  • If you are experiencing swelling, prolonged bleeding following an extraction, dental trauma without loss of consciousness, a broken tooth causing severe pain, a severe toothache affecting sleep/eating/drinking, please follow the link to make an Urgent Dental Care Booking Request
  • If you have minor toothache, lost fillings, orthodontic problems or any other issue that is not causing significant discomfort, please refer to our advice pages on the website for home tips to assist you until you need/can seek treatment from a dentist.

We have been providing support in the community for the past 40 years and we will continue to do so, even under the constraints of the current situation. Recently, our staff have welcomed the use of modern technology to offer video consultations and enhanced remote care for our patients.

Remote consultations to address urgent dental concerns via video call will be booked following submission of an online form. This means that our dentists have as much information as possible to be able to offer the best care for you in your time of need. Please follow the link below to access the ‘Urgent Dental Care Booking Request’ form.

Urgent Dental Care Booking Request

The decision to move to video consultations has been taken so that we are continuing to provide the best care possible and an outstanding level of service for our patients. We hope that you will be as thrilled as we are.

Keep well.

Dr Anthony F Clough

For more information on Orthodontic emergency protocol, please visit British Orthodontic Society for details:


For Tips and Advice to help manage your dental emergency whilst waiting to seek treatment from your dentist, click on the button below:


Advice / Guide Posters For Treating Certain Conditions Whilst At Home

Dental Emergency

How to manage hot cold sensitivity

Pain Relief

Post-Op XLA


Why do I need a crown

Wisdom Tooth Pain

What are QR codes and what do they do?

QR codes (abbreviated rom Quick Response code) is a barcode which is a device-readable label that contains information, which will pop up once the code has been scanned by an electronic device.

How do you use a QR code?

To use a QR code, simply open your camera on your electronic device, and hold the device over the QR code so that it is clearly visible within your smartphone’s screen. Your phone will then either:

  • Automatically scan the code which will then prompt you with a pop up that says ‘open code in your internet browser’ or
  • You may have to click the button to take a picture of the code, which will then prompt you with a pop up

By using your mobile device to scan the poster code, patients will then be given the opportunity to download the posters onto their smart devices, which you can then save and view at a time that’s right for you.

If you need any further help with accessing the QR code and content, please just let a member of the team know and we will be able to help!

Looking for local, expert dental care
Get in touch with us today on 01245 354046